SUPPORT

How can we help?

Questions, bug reports, account requests or feedback — we answer every email.

Contact us

Email us at [email protected] and we'll get back to you within one business day.

Please include your account email and, for bug reports, your device model and iOS version.

Frequently asked questions

How do I get an account?

ListHQ is currently invite-based. Email us and we will set up your account, usually within one business day.

I forgot my password

Use the "Forgot password?" link on the login screen to reset it. If you signed in with Google on the web, no password is needed.

How do I delete my account?

In the app, go to Profile and choose "Delete my account". This permanently removes your account and personal data (notes, tags, invites and your personal database). You can also email us and we will delete it for you.

The app is not working properly

Email us with your device model, iOS version and a short description of what happened. Screenshots help a lot.